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When it comes to purchasing or refinancing a home, Troy is dedicated to ensuring each client experiences exceptional service before, during, and after the mortgage process. He goes beyond the typical lending process by using Loan Comparison, Total Cost Analysis, Document Tracking, as well as giving live weekly updates to the client. Troy uses these essential tools, in addition to his over 20 years of experience in lending, loan management, and monitoring the market, to assure each client obtains the best mortgage plan for their needs. If you’re looking to have gold-level service throughout every step of the mortgage process, contact Troy today!
“I want to truly thank Troy for doing an outstanding job through my Refinance process. I usually ask a lot of questions to the point of annoying, but Troy was very responsive to reply.”
“I went into refinancing my home loan with Troy very unsure and scared. Troy went beyond his job and knowledge to do everything he could to reassure me that this decision to refinance.”
“Troy was great! Got things done efficiently and ahead of schedule. I highly recommend him and this company.”
“Mid Valley Financial was great to my wife and I throughout the loan process. Our loan officer, Troy Root was excellent. He put us at ease and kept us informed through the very end. We have purchased several homes in the past, but this was the smoothest process that we have experienced, Excellent service.”
–Richard & Irma McKinney
“My husband and I had a very complicated situation on our loan. Being in the real estate industry I know not many loan officers would have taken us on due to the incredible amount of time and effort it took. It was like figuring out a huge puzzle which took countless hours. Through the difficulties of getting our loan closed Troy kept us informed and helped us throughout the process. Its was rocky but all along we felt that if it could be done Troy would succeed! And that is exactly what he did!! We are very grateful for Troy Root and Mid Valley Financial and will continue to give them all of our future business.”
“From the moment we considered selling our home, we contacted Troy and he was there every step of the way. He went above and beyond to make sure we got qualified for our new loan and so it truly was a positive experience for us!!!”
“I've used Troy Root multiple times in obtaining mortgages for me. I won't work with anyone else!”
“Troy was absolutely, one hundred percent professional and very prompt with his work. He is very thorough and did a fantastic job for my wife and I. Thanks troy for your hard work, dedication, and unparalleled work ethic”
“Troy has helped my wife and I with the finances of purchasing a new home. Troy was very professional and did an excellent job of explaining the process we were going through. Troy also gave us multiple options for financing. He also communicated with me on a consistant and regular basis, always keeping me informed of what was going on with the loan. We also were able to close the purchase in much quicker time frame than expected. We highly recommend Troy for your home financing needs.”
“From the very beginning Troy Root was simply outstanding. This was my first experience with Troy and his firm. He was timely, anticipated what questions that I would ask and had the answers and more importantly explained them in layman's language so I did not feel intimidated. I would certainly use Troy and the firm again and have recommended both to other friends that are going through the real estate cycle at this time. Job well done!!”
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